Services

How we can
work together.

I work with your team to understand what is holding delivery back and agree what needs to change.

Our work can end with an assessment, a practical response your team takes forward, or support through implementation.

An independent assessment

Delivery Readiness Review

Understand what is holding delivery back.

We examine an agreed priority, the work required and the conditions for delivery, so your team can decide what needs attention first.

Assessment Response design separate Implementation separate
What you leave with
An evidence-based assessment, recommended next steps and a findings discussion with the relevant people.
Scope and timing
Three weeks of work at a fixed fee agreed before we start. Calendar timing depends on scope and access.

Download the Review sheet

A response your team takes forward

Assessment and workable response

Agree what needs to change and how to put it into practice.

We assess the constraints and develop practical changes with the people involved, including the decisions and responsibilities needed to make them work.

Assessment Response design Implementation separate
What you leave with
An agreed response and implementation path, handed over to your team.
Where this engagement ends
Your team leads implementation. Scope, fee and timing are agreed before we start.

Download the response design sheet

Support through implementation

Assessment through implementation

Put the response into practice with your team.

We examine what is holding delivery back, develop a workable response and put it into use, adjusting as we learn what helps delivery move forward.

Assessment Response design Implementation support
What you leave with
Agreed changes tested in live work, with a practical handover so your team can continue.
Scope and timing
Agreed around the priority and the work involved. Ongoing programme management is outside this engagement.

Download the implementation sheet

Specialist support
within an engagement.

Depending on what the work requires, an engagement can draw on my experience in the areas below. We agree the relevant support and its scope together.

Delivery plans and results frameworks

Connect priorities to the work teams plan and use results information to support delivery decisions. Assessment identifies what needs attention; developing and putting changes into use requires the corresponding engagement scope.

The plans come first: priorities carried down into unit plans and individual objectives, so that what was agreed reaches the appraisal system that tells staff what they are rewarded for. A framework built to report to funders will rarely tell management anything it can act on, and turning it into one that does means giving every indicator the threshold that forces action and the person who acts once it is crossed.

Digital and AI in practice

Examine where digital tools or AI could help the work, alongside the data, governance and working practices needed to use them responsibly.

Governance first, starting with data, so the tools make work easier rather than adding a layer nobody asked for.

Advising leaders and boards

Work through difficult delivery decisions, clarify responsibilities and examine governance arrangements with the people who hold approval authority.

A trusted outside head for leaders facing reform or ambiguity: naming the real problem and working out the answer together.

How I work

How engagements run.

01

Diagnose with the team

The people doing the work usually know what is blocking it: I ask, then resolve the systemic constraint behind the answer.

02

Adoption over rollout

A plan or tool that is not used does not count, so uptake is measured and followed through after every rollout.

03

Evidence over impressions

Indicators and dashboards are built into everything I run, so results reach boards and funders as data rather than anecdotes.

04

Develop people through the work

Training runs alongside delivery rather than apart from it, with coaching that moves people into bigger roles.

05

Multicultural by default

Twenty years leading teams across headquarters, regional and country operations in 20+ countries, in Portuguese, English and Spanish.

Let’s talk

Let’s discuss where
support could help.

Bring your test reading, or tell me about the priority you are working to deliver. We can work out together what support would be useful.

A 20-minute conversation, and you are welcome to bring your test reading.